Communicate Perils or Pearls

Jitish Kallat, Public Notice 3 (The words communicate 2 historical moments: A speech by social reformer Swami Vivekananda on 9-11-1893 and the terrorist attacks on 9-11-2001), Art Institute of Chicago

In an interview with psychologist Jill Suttie, journalist Nicholas Carr details social media history and its variable effects upon the public. The telegraph and telephone arrived in the 1800’s. The first commercial radio station followed in 1920. As a wireless telegraph, radios provided Morse codes to ships and lighthouses where wires could not reach. Then came an onslaught of radio news, music, and perhaps most important – opinions that dominated the one-size-fits-all airwaves for mass consumption. Some complained that radio was “dumbing down the population.” A dangerous force of radio’s power was when German Nazis took over radio stations in the 1930’s and communicated their propaganda.

Carr makes the argument in his book, Superbloom: How Technologies of Connection Tear Us Apart, that more efficient communication does not equate with better communication. He refers to research that suggests that learning more about other people does not lead to liking them more or even understanding them more. In fact, finding out the various ways that another person is different from one’s self-perception can lead to disliking that person. Simply put, people tend to focus on differences more than similarities and we dislike “the other” who is “different.”

Currently our online lives can overwhelm us with massive amounts of information which we filter through our existing biases. Another problematic issue is that folks are addicted to social media. Carr states it well: “We’re not being manipulated to act in opposition to our desires. We’re being given what we want in quantities so generous, we can’t resist gorging ourselves.”

Social media outlet algorithms find what we use regularly and then load us with similar topics. With the oncoming AI locomotive barreling down media tracks, who can escape this runaway train? AI offers virtual “companions.” Is this communication or manipulation?

A sidecar in social media is the “Influencer.” The definition of an Influencer is an individual who is able to generate interest in something by posting about it on social media. Initially an Influencer was a celebrity (think Elon Musk who was, or still is, an Influencer of the U.S. President), but today’s Influencers can be anyone with a large following on social media. This is enough content about communication perils.

Where are the communication pearls? Communication skills are key in relationships, careers, and world diplomacy. We simply must teach children effective communication and problem-solving skills. Early in my career I was part of a small group of psychologists teaching Myrna Shure and collaborator George Spivak’s Interpersonal Cognitive Problem Solving, later renamed I Can Problem Solve (ICPS). I worked with Myrna at Hahnemann Medical College and Hospital (Philadelphia) and her 8-week curriculum for students from preschool to 6th grade. ICPS engages both teachers and parents in training children on how to think and communicate with an understanding of alternatives. Much communication requires alternative problem-solving steps.

Who teaches adult versions of I Can Problem Solve?

Pearls of Peace (PoP) Quiz

403. Who are your social media Influencers? ‘

404. What communication skills do you use daily? 

Janis Johnston's avatar

By Janis Johnston

Janis Clark Johnston, Ed.D., has a doctorate in counseling psychology from Boston University. She has worked with children, families, and groups (ages 3-83) with presenting issues of anxiety, depression, trauma, loss, and relationship concerns. She initially worked as a school psychologist in public schools and was awarded School Psychology Practitioner of the Year for Region 1 in Illinois for her innovative work. She was a supervising psychologist at a mental health center, an employee-assistance therapist and a trainer for agencies prior to having a family therapy private practice. Recipient of the 2011 Founder’s Award for her dedication to the parenting education of Parenthesis Family Center (now called New Moms), and the 2002 Community Spirit Award from Sarah’s Inn, a domestic violence shelter and education center, Johnston is an active participant in numerous volunteer activities supporting children and families in her community. A frequent presenter at national psychology and educational conferences, Johnston has published journal articles, book chapters, and two books -- It Takes a Child to Raise a Parent: Stories of Evolving Child and Parent Development (2013, hardback; 2019, paperback) and Midlife Maze: A Map to Recovery and Rediscovery after Loss (2017, hardback; 2019, paperback). In addition to augmenting and supporting personal growth in families, Johnston is a Master Gardener and loves nurturing growth in the plants in her yard.

Leave a comment